What to do in an electrical outage

In case of outage or other electrical issue, please contact your utility.


CenStar Energy is your supplier – we buy energy to sell to you. Your utility still delivers the electricity and natural gas to your home or business..


Safety tips in an electricity outage. 

If there’s a bad storm coming, charge cell phones and any battery powered devices as much as possible.

Stay away from downed power lines. Never remove debris that’s within 10 feet of a power line.

Keep refrigerator and freezer doors closed as much as possible to help prevent food from spoiling.

Never operate lanterns, heaters, or fuel-fired stoves without proper ventilation. Do not burn charcoal indoors.

More information is available on ready.gov.


Utility contact numbers:

  • AEP Ohio: 1-800-672-2231
  • Con Edison: 1-800-752-6633
  • Dominion East Ohio 1-877-542-2630
  • Duke Energy: 1-800-634-4300
  • National Grid: 1-800-867-5222
  • NYSEG: 1-800-527-2714
  • Ohio Edison: 1-888-544-4877
  • Orange and Rockland: 1-877-434-4100
  • PSE&G: 1-200-436-7734
  • Rochester Gas & Electric: 1-800-743-1701
  • Toledo Edison: 1-888-544-4877