Frequently Asked Questions
- Who is CenStar Energy?
- Is the utility OK with me buying electricity and gas from other energy suppliers?
- Who reads my meter and provides emergency assistance?
- What about billing?
- How do I enroll with CenStar Energy and start saving money?
- How soon will my service begin once I’ve enrolled?
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CenStar Energy is an energy supply company licensed by the New York Public Service Commission. The company supplies gas and electricity to business and residential customers within the Con Ed, National Grid, Orange and Rockland, NYSEG and Rochester Gas and Electric territories.
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Yes. The utility’s primary business role is energy delivery, and CenStar is in the business of energy supply. All energy consumers in the state of New York have the freedom to select their energy supplier.
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The utility reads your meter, handles service calls, provides emergency
assistance, and you will continue to receive the same safe and reliable
service you have come to expect. If you require emergency assistance,
please contact your utility: Con Edison customers(1-800-752-6633),
National Grid customers(1-718-643-4050) and Orange & Rockland
customers(1-800-533-5325).
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You will receive one consolidated bill from the utility that includes your CenStar Energy supply charges and your utility’s delivery charges.
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Simply take your utility account # and click here to complete the enrollment form or call us.
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- Electric: On your next meter-reading date, if you are enrolled at least 15 days before that date.
- Gas: On the 1st calendar day of the following month, if you are enrolled by the 15th of the previous month.
